Brendan did a great job shoveling out my driveway during Pittsburgh's major snow storm in February 2026. We started communicating at 4:30 in the morning, and I sent him photos. He was very busy that day and didn't get to me until 3pm in the afternoon. The fantastic part was, he keep in touch with me ALL DAY to let me know he was coming and that I shouldn't panic or worry. He was absolutely fair in negotiating a price, and he provided great customer service. I was very satisfied with the service and will call them again for other projects.